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Terms And Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SERVICES.

The following Terms of Use outline your obligations when using the best-couple.com website. 

1. ACCEPTANCE OF TERMS 

When you sign up for any service within best-couple.com website ("Website") you agree to all of the terms and conditions of this Agreement. Please read the following Terms of Use carefully, as they form the agreement between best-couple.com and YOU. If you do not agree to these terms and conditions, you may not use the service and should not proceed to register. 

2. USER AGREEMENT 

This Agreement constitutes your agreement with best-couple.com (" best-couple.com "or "we" or "our") with respect to your use of the Website. You must agree to abide by all of the terms and conditions contained in this Agreement in order to become or remain an authorized user of the Service. Please direct any questions not answered by reading this Agreement to us via "Contact Us" form. 

3. DESCRIPTION OF SERVICE 

The Website allows subscribers to get in touch with anyone who has posted a profile on the Website. We refer to the Website and all services provided through the Website as the "Service". 

You agree that the Service is provided as is and that we do not provide any guarantee or assurance that our Website or the Services will operate continuously or without interruptions or be error free or be fit for any particular purpose. Accordingly, we cannot accept liability for its unavailability or the timeliness, deletion, misdeliver or failure to store any user communications or personalization settings or that the Service will meet your requirements. You assume full responsibility and risk for your use of the Website and use of all information contained within it. 

Best-couple.com reserves the right to make changes or corrections, alter, suspend or discontinue any aspect of the Website or the content or Services available through it, including your access to it. Such changes or additions shall take effect within a reasonable amount of time. You are advised to check the Website every now and again to keep yourself up to date with any changes. 

4. RIGHT TO USE 

Your right to use the Service is subject to any limitations, conditions and restrictions established by us from time to time, in our sole discretion. We may alter, suspend or discontinue any aspect of the Service at any time, including the availability of any Service feature, database or content. We may also impose limits on certain features and aspects of the Service or restrict your access to parts or all of the Service without notice or liability. The user is allowed to use the services of the Website for non-commercial purposes only and subject to her/ his strict compliance with these Terms. 

5. CONTACT DATA 

All information to get in contact with somebody is considered as contact data. The user is not allowed to include contact data in fields or texts which are not explicitly intended for it. This applies in particular to the free text fields (About myself, Hobbies, etc). The user is not allowed to include contact data in photos unloaded to the Website. It is forbidden to pass on contact data to other users of the Website through texts or photos on a profile, messages or online chat. 

6. CONTENT POSTED ON THE WEBSITE

We may review, and may delete, any content you post on the Site or utilizing our Services or System if we determine, in our sole discretion, that the content violates the rights of others or is otherwise not appropriate for the Site.

7. ADULT 

You represent, warrant and covenant that you are at least 18 years old. 

8. FEES 

Since some of our services are non-free; we take fees for sending letters, instant messaging (online chat), using video streaming, viewing video presentations, and gift delivery. All prices are available for registered members in ‘Buy Credits’ section. You can pay for the services via major credit cards. We may change our fee schedule at any time and the new fee schedule shall be enforce immediately upon publication of the same on our Website or upon notice to you via email.  All currency references are in the US Dollars. Please read our refund policy carefully before you use Best-Couple.com and pay for the services. 

9. MEMBERSHIP 

There is no membership subscription at our Website. You profile will be posted for free after getting through the registration procedure 

10. PRIVACY AND USE OF INFORMATION 

By using the services you have also agreed to our Privacy Statement. You acknowledge that: 

  • we cannot ensure the security or privacy of information you provide through the Internet and your email messages, and you release us from any and all liability in connection with the use of such information by other parties; 
  • we are not responsible for, and cannot control, the use by others of any information which you post on the Service or provide to them and you should use caution in selecting the personal information you post or provide to others through the Service; and 
  • we cannot assume any responsibility for the content of messages sent by other users of the Service, and you release us from any and all liability in connection with the contents of any communications you may receive from other users. 
  • As part of the Service, we may from time to time, email to you publicly available information about other users of the Service whom we believe may meet your pre-selected search criteria. We cannot guarantee, and assume no responsibility for verifying, the accuracy of the information provided by other users of the Service, this includes information which we may provide directly to you but which has been posted or provided to us by other users of the Service. 

    11. MONITORING OF INFORMATION 

    We reserve the right to monitor all public postings, messages, video and audio recordings to ensure that they conform to the content guidelines which may be applicable from time to time. 

    12. TERMINATION OF ACCESS TO SERVICE 

    We may, in our sole discretion, terminate or suspend your access to all or part of the Service at any time, with or without notice, for any reason, including, without limitation, breach of this Agreement. Without limiting the generality of the foregoing, any fraudulent, abusive, or otherwise illegal activity, or that may otherwise affect the enjoyment of the Service or the Internet by others may be grounds for termination of your access to all or part of the Service at our sole discretion, and you may be referred to appropriate law enforcement agencies. 

    13. PROPRIETARY INFORMATION 

    The Service contains information which is proprietary to us, our partners, and our users. We assert full copyright protection in the Service. Information posted by us, our partners or users of the Service may be protected whether or not it is identified as proprietary to us or to them. You agree not to modify, copy or distribute any such information in any manner whatsoever without having first received the express permission of the owner of such information 

    14. SECURITY 

    Your account is private and should not be used by anyone else. You are responsible for all usage or activity on the Service by users using your password, including but not limited to use of your password by any third party. It is the user’s responsibility to ensure the security of her/ his password to access the service.  Connection with the use of such information by other parties:
  • we are not responsible for, and cannot control, the use by others of any information which you post on the Service or provide to them and you should use caution in selecting the personal information you post or provide to others through the Service; and 
  • we cannot assume any responsibility for the content of messages sent by other users of the Service, and you release us from any and all liability in connection with the contents of any communications you may receive from other users. 
  • As part of the Service, we may from time to time, email to you publicly available information about other users of the Service whom we believe may meet your pre-selected search criteria. We cannot guarantee, and assume no responsibility for verifying, the accuracy of the information provided by other users of the Service, this includes information which we may provide directly to you but which has been posted or provided to us by other users of the Service.

    15. MODIFICATIONS

    We may modify this Agreement from time to time

    Refund Policy 

    Please read the refund policy carefully before you use best-couple.com and pay for the services. Refund policy is a part of Terms of Use.

    When you make payments to best-couple.com you buy credits, which are added to your account on the site. Each time you use our paid services our system deducts your account (not your credit card), i.e. for each letter sent, for each minute of instant messaging and video streaming your account is debited for respective number of credits (look up the costs in 'Buy credits' section). The cost of services is subject to changes at anytime. 

    Your satisfaction is important to best-couple.com Team. We cordially hope you find our dating services helpful and convenient. If for any reason you are not contented with our site and demand a refund, please contact our support on this matter. Please, include in your claim explanation of reasons for the refund and all concomitant information that may be important to us. 

    We will work hard to resolve your concerns quickly and fairly. 

    You can demand either type of refund: Credits Refund or Money Refund.

    Credits Refund:

  • You have encountered a credit loss as a result of errors or bugs on the site. 
  • You have not been rendered a service that you paid for (e.g. a letter was not delivered; a gift was not shipped, etc). 
  • You have sent repetitive letters to the same lady by mistake. 
  • Other reasons which are provided by you and accepted by best-couple.com
  • Money Refund: 

    You are eligible for demanding a money refund under the following circumstances 

  • You have not authorized the payments that were made with your credit/debit card and you can prove that. 
  • The unused best-couple.com credits can be converted into money and refunded at a ratio 1 credit = the minimum cost of the purchased credit.
  • Declaration

    Please contact our support if you demand a refund for the above reasons. Once your case is qualified, you will be able to receive the refund. Any Chargeback of credit card payment without previous contact with our side would be considered as dishonest or deceitful. We reserve the right for taking appropriate legal actions in our sole discretion.

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